How exactly does a return work:
You write us an email at firstname.lastname@example.org and we will send you a link to our return portal. There you can create your free DHL return label. Then just print it out and stick it on the package. Please enclose a completed cancellation form with the order so that we can assign the return and there are no unnecessary delays. You can find the form here: https://vollgutleben.myshopify.com/pages/widerrufsbelehrung. As soon as we have received the item in its original packaging and unused, we will refund you the purchase price using the payment method you used. This process can take up to 14 days. We therefore ask for a little patience and understanding.