Refund policy

Cancellation policy & cancellation form

The same is entitled to a right of revocation according to the following stipulation, consumer rights everyone is a person who has accepted a legal transaction for purposes, the relationship is still their commercial nor their independent access train:

A. Cancellation policy

Right of withdrawal

You have the right to make further calls for a fortnight without specifying public contracts.

The withdrawal period is fourteen days from the day on which you, or a third party dealer of yours who is not the carrier, have possession of the last goods Cap.

In order to exercise your right of withdrawal, you must inform us (FORMGUT eK, Hohe Pforte 1, 50676 Cologne, Germany, email: about your decision to give this contract a good reputation, contracts. You can use the attached sample cancellation form, which means that it has not been heard.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you have this contract, you have all the rights that you have received from you, you have the delivery costs, which you received a different art of delivery than that offered by us, the most demanding standard delivery), not and at the latest within fourteen days from the day on which we heard the notification of his cancellation of this contract. For this repayment, payment is made for the repayment you have in the settlement, unless something has been done to you as is possible; in the same fall you will act because of these repayment charges. We can refuse the repayment until we have received the goods back or until you have provided protection,

You have not confirmed the goods and every autumn no later than fourteen days from the day you send us back or belong to us or Siegfried Tiffe, Wittfelder Str., 47166, Duisburg, about the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the recognizable costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is based on an examination of the nature, properties and functionality of the goods that have not been dealt with in handling them.

General perception

1) Please refer to damage and contamination of the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. Do you belong to a protective outer packaging. If you no longer have the original packaging, you would like to contact a wrong representative for a certain protection for transport authorization.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned numbers 1-2 are not decisive for the joint exercise of the right of withdrawal.

B. Withdrawal Form

If you want to continue calling the contract, please buy this form and send it back.


High gate 1
50676 Cologne

I / we (*) hereby reiterate my / us (*) contract for the purchase of the following goods (*)



Ordered on (*) ____________ / received on (*) __________________

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (only if this is communicated on paper)


(*) Delete where inapplicable